NIUPAY LIMITED

Cloud-based revenue collection and business transformation

Cloud-based revenue collection and business transformation

WHAT PROBLEMS WE SOLVE

Turn rapidly changing technology into your strength

We assist organisations in modernising technical practices by providing cloud-native Software-as-a-Service (SaaS) and Business-Process-as-a-Service (BPaaS) solutions with a focus on customer experience and revenue collection.

Our solutions have been built from the ground up for organisations that call the South Pacific home and, with over 50 years of combined business experience in the region, our leadership team is committed to setting the new benchmark for security, usability, accessibility and affordability of digital business systems.

We are the first organisation in Papua New Guinea to achieve Amazon Web Services (AWS) Well-Architected status in the AWS Partner Network (APN) as well as becoming a Validated AWS Public Sector Partner, which means our new and existing clients can be confident that their workloads are architected, deployed and maintained in accordance with some of the world’s most comprehensive set of industry and data security standards.

Find out what this means for your organisation >

When it comes to mission-critical infrastructure, there's no bigger name than Amazon Web Services (AWS). Our cloud platforms utilise a range of AWS features to ensure your data is transmitted, processed and stored securely in line with some of the world's most comprehensive set of standards.

Our white label “Powered by NiuPay” solutions are enabling some of Papua New Guinea's largest online payment and billing platforms. We’re setting the benchmark in customer service, time-to deployment, data security and value-for-money. We empower organisations to make decisions in real-time by turning data into actionable insight.

We've partnered with the number one digital bank in Papua New Guinea, Kina Bank, to provide the most secure and reliable payment processing available in country. From being the first to accept local debit cards, to automated EFT, 3D Secure 2 and beyond, we're disrupting the market with affordable, secure and reliable payment systems.

FIT-FOR-PURPOSE SOLUTIONS

Explore what we do

NIUPAY LIMITED

Data Driven, vertical solutions

Start future-proofing your revenue collection processes by accepting payments online from a variety of payment sources such as:

  • Visa, Mastercard & China UnionPay
  • Locally issued cards such as ANZ Bank Card, MiBank MiCard & Kina Bank HandyCard
  • Local and international Electronic Funds Transfer (EFT)
  • Business cheque

Our intelligent payment platform virtually eliminates admin overheads associated with traditional reconciliation processes. The best part? Your funds are available next day.

Providing your customers with comprehensive user experiences is vital in the digital economy. It has been shown that the vast majority of customers would rather interact with businesses through online services.

We provide comprehensive customer experience solutions including:

  • Know-Your-Customer (KYC) tools to ensure that you know who you’re dealing with.
  • End-to-end customer self-service portals that put your business right into the hands of your customers.

An organisation typically only has two core functions; marketing and innovation. Customers expect and demand a personalised, enjoyable, and value-orientated experience.

All our clients benefit from real-time reporting and business analytics. Gone are the days where business-critical reports take hours, days or weeks to produce  –  start making informed decisions with real-time data streams.

Data is the new gold. Our world has never been more interconnected. Smart organisations look to fully realise the benefits of the data revolution, from streamlining internal processes to lowering costs and creating jobs.

We are right at home value-adding datasets and legacy systems which might be decades old.

Find out how we can turn your data into business gold.

“Cloudification” of your organisation is a significant digital transformation initiative, impacting customer experiences, operational processes and business models. We’re experts in delivering end-to-end digital business transformation  –  including:

  • Migration of legacy workflows and applications to the cloud.
  • Deployment of secure and highly-durable short, medium and long-term data storage solutions.
  • Provisioning of immutable, blockchain-based, record keeping platforms.
  • Retrofitting legacy hardware and enabling Internet-of-Things functionality.
  • Change management including local training and local support.

We are the first organisation in Papua New Guinea to receive AWS Well-Architected Reviewed status, which means our cloud solutions have been reviewed and approved by AWS to conform with the highest of security, operational and risk standards.

SETTING THE BENCHMARK

We're big on security and reliability

Our platforms and operational processes are architected and maintained in line with industry best practices and standards such as the Payment Card Industry Data Security Standard® (PCI DSS), Center for Internet Security® (CIS), Information Security Registered Assessors Program (IRAP) PROTECTED Reference Architecture and the AWS Well-Architected Framework. Find out more on our security practices.

Availability
No matter the size or complexity of our deployed solutions, we strive for 99.9% availability. In the past 12 months, our core platforms have had zero unscheduled downtime. From active-active, real-time fail-over to pilot-light back-up and restore, we've got a continuity strategy which will suit your requirements.
Mean Time to Acknowledgement (MTTA)
Our automated monitoring tools and dedicated 24/7 incident management processes ensure that no matter the severity of an issue, a human from NiuPay will be available within minutes to ensure timely support and resolution. As of July 2021, our MTTA is 5 minutes and 24 seconds.

Turn rapidly changing technology into your strength by leveraging our
"always-current" SaaS/BPaaS delivery model.