Marketing and Customer Acquisition
End-to-end revenue collection solutions for public and private enterprise delivered through a zero-risk payment model.
De-risk your revenue collection and make your services available to more customers than ever through our modern, “always current” business tools.
Let us take the hard work out of customer onboarding, billing, payments and debt collection. Our unrivalled support, security and value proposition means your organisation can focus on growth. You can then be confident your revenue operations are running smoothly.
Leverage our proven revenue collection solutions and move your entire customer-cycle to a secure, always-available cloud environment. Our feature-rich, Software-as-a-Service solutions have a variety of “jump on” points which means you are only ever paying for what you need.
Marketing and Customer Acquisition
We're used to working with diverse demographics and geographically disperse populations. We help you navigate the complexities of marketing while returning real-world results.
Onboarding and Know-Your-Customer
Knowing your end customer and how they interact with your services is critical in delivering real platform value. Our efficient and secure onboarding tools will add value to your existing customer database and makes signing up new customers a breeze.
Customer Self Service
Customers don't want to wait in a line or waste time listening to elevator music on a phone. Give customers secure and direct access to their information and put service delivery directly into their hands.
Billing, Invoicing and Payments
Our highly automated, cloud-based billing and payment solutions allow your organisation to focus on service delivery while we manage the complexities associated with mission-critical workloads and infrastructure.
Debt recovery is a complex and challenging part of managing your revenue. Our business experts and cloud-based business tools can assist your organisation to identify, verify and recover substantial billing debt.
Training and Change Management
For the most part, people make up a substantial portion of process inefficiency due to lack of initial and ongoing change management. We have professional training staff who focus on ensuring continual knowledge transfer between us and your organisation.
Effective two-way communication channels are imperative in this day and age where customers expect answers quickly, and without having to leave their home. Our automated ticketing and submission tools allow your business to get off disorganised email systems and onto managed communication solutions built for customer satisfaction.
Data is changing business models, industry boundaries and market structures. The future of successful operations will depend on using data effectively. We enable your organisation to generate top-line value through data analytics and business intelligence tools.
We provide automated reconciliation for card-based transactions (e.g. Visa, Mastercard, etc.), Electronic Funds Transfer (EFT), Cheque deposits and Unstructured Supplementary Service Data (USSD).
Absolutely! All of our systems are “open” by nature and allow data to be imported or exported, manually or automatically, through secure and robust Application Programming Interfaces (APIs).
Our cloud-based platform can pull (read) data from almost any existing system, regardless of the location, age or complexity.
It is not uncommon for us to extract data from systems and databases which are decades old.
We don’t provide off-the-shelf pricing, since our systems aren’t off the shelf. Our value-based pricing means that you’re only ever paying for what you use, when you need it.
Please contact one of our representatives today to find out which pricing model will best suit your business.
Most of our platforms are delivered as “White Label”. That is, our solutions are heavily customised to your business, inside and out. We actively work to build your brand trust, not dilute it.